General Mattress Questions
What are the various mattress dimensions?
Twin 39" w x 75"
Twin XL 39" w x 80"
Full 54" w x 75"
Full XL 54" w x 80"
Queen 60" w x 80"
Cal King 72" w x 84"
King 76" w X 80"
Be sure you get a bed that is large enough to accommodate the space you need, especially if you share your bed. A king really does the trick if you like a bed with lots of room to spread out.
What does a mattress set consist of?
Let's start out with a basic mattress review. Mattresses are made of three basic elements:
The foundation acts as a giant shock absorber, taking the normal wear and tear of nightly use. Foundations also lend added support, durability and, in the case of adjustable beds, flexibility.
The mattress core construction varies with the type of mattress. Whether the mattress is made of springs, air, foam, or water, this middle "core" provides support for the sleeper.
The upholstery layers wrapped around the core provide surface comfort. A variety of foams and fibers are used to improve cushioning properties and enhance the support of the mattress core.
What is the difference between firm, plush and pillowtop?
Every mattress is different. In general, a plush mattress refers to softer level of surface comfort. A pillowtop mattress has a layer of materials loosely attached over the entire surface of the mattress resembling a large pillow. In most cases, pillowtops have a softer feel however some manufacturers produce firm pillowtops as well. A firm mattress doesn’t have as much “give” as a plush or a pillowtop. There is still padding in a firm mattress but a lower gauge coil is used that creates a heavier stiffer wire.
What is a boxtop or eurotop?
These are different versions of the pillowtop style. The boxtop pillow consists of high quality foam as opposed to fiber and is generally thicker than the standard pillowtops and euro-tops. Euro-tops have an additional layer of padding sewn on the top of the mattress but unlike the pillowtop the edges are stitched down along the tape edge of the mattress.
What are the significance of coils?
Coils provide the essence of the support you feel in a mattress. Coils can also be found in box springs as well. Remember that coil count isn't necessarily the most important aspect in a coil unit. Coil concentration and construction play even bigger roles.
What are comfort layers?
Padding is the material on top of the mattress that provides extra cushioning. Latex provides extra resiliency and comfort and lasts as long as the mattress itself.
What are the differences between a foundation and a boxspring?
A foundation is basically a hard platform that rests beneath the mattress. A box spring is a coil unit that provides more resiliency and works with the mattress. Either way, when you buy a new mattress you should also buy a new foundation or box spring.
Do I need split boxsprings for my queen sized mattress?
If you have a narrow stair case or hallway leading to your bedroom, you need split boxsprings. Split queen sized boxsprings are half the size of standard queen boxsprings. They measure 30”w x 80” l and fir much easier through tight spaces.
How tall are low-profile boxsprings?
Each manufacturer is slightly different. Low-profile boxsprings range in height from 4 ½” to 6”.
How tall are standard boxsprings?
Most standard boxsprings are 9” high.
Can I purchase just the mattress?
You can purchase a mattress only. However we do not recommend using an old or existing boxspring with your new mattress. Using a mismatch boxspring could affect the performance of you mattress and cause the mattress to wear faster than normal. In addition, the warranty may be invalidated. Please see your warranty guidelines for further details.
Are all mattresses one sided and why?
Most of the mattresses manufactured today are one-sided. Simmons manufactured the first non-flip mattress in 2000 and others in the industry followed the trend shortly thereafter. The one-sided mattress is made of high quality and foams and fibers for durability. The no flip mattress is convenient and hassle free.
Warranty Inquiries
What type of support does my mattress require?
Twin and full size sets only need perimeter support with four legs. Queen models require a frame with a center support rail and a center leg that extends to the floor, ie. five support legs.. King size mattresses also require a center support bar with two legs that extend to the floor, ie. Six support legs. See warranty guidelines for more information.
Is my mattress covered under warranty?
All mattresses come with a manufacturer’s warranty.
How long is my mattress covered under warranty?
Warranty periods range from 5 to 20 years depending on the mattress.
How do I begin a warranty claim?
Contact Customer Service at 1 877-99-COAST (1 877-992-6278)
How do I care for my new mattress?
Keep your new sleep set in good condition by following these care guidelines:
Ask your Coast to Coast representative for advice about properly moving your new mattress and foundation into your home. Improper installation can damage your new sleep set. Some mattresses may need to be turned and rotated every few months to help smooth out contours - refer to the warranty card attached to your mattress for guidelines. And when turning your mattress, be sure to rotate the foundation and check your mattress for signs of wear and tear. Is it time for a new one?
Don’t use the handles to support the full weight of the mattress. Typically, handles are designed to help you position the mattress over the foundation. If used improperly, handles may pull out and damage the fabric.
Vacuuming is the only recommended way to clean a mattress. A quality, washable mattress pad will help keep the sleep set free from stains. If you’re determined to tackle a stain, use mild soap with cold water and rub lightly. Don’t ever soak a mattress or foundation.
Use the proper frame. A queen or king sized bed needs to have a frame with a center support to compansate for any stress on the set.
Questions about Sleep
Why do I need a restful night's sleep?
The following information is adapted from The Better Sleep Guide, a free brochure from by the Better Sleep Council's "Consumer Information Series."
Eating right, exercising and sleeping well are key contributors to a healthy lifestyle. But many people underestimate the value of sleep. Like proper nutrition and exercise, sleep is essential to feeling your best.
The mind and body do not shut down during sleep. Sleep allows the brain to consolidate the day’s learning into memory and improves the ability to learn repetitive skills. During sleep, the body replaces old cells with new ones and reenergizes organs and muscles. Getting the right amount of sleep and getting a combination of light and deep sleep provide the most restorative benefit.
Sleep loss that accumulates from one night to the next is known as a "sleep debt" or sleep deprivation. Even a modest loss may produce a serious sleep debt when sustained over several nights. Hint: You can’t train your body to need less sleep.
The National Commission on Sleep Disorders Research estimates that sleep deprivation costs billions of dollars annually in accidents and lost productivity to our society. The effects on quality of life for millions of individuals and families are incalculable.
In some instances, severe sleep deprivation is a sign of a sleep disorder such as insomnia, sleep apnea, narcolepsy or restless legs syndrome. If you feel you have a chronic or serious sleep problem, see your doctor or a sleep specialist. See our related links section on the right side of this page for some sites where you can find more information on these topics.
What is insomnia?
Insomnia is the term that refers to the difficulty of getting to sleep or waking up in the middle of the night and not being able to get back to sleep. It doesn't only refer to the chronic sleeplessness that keeps one up all night. There are many causes of insomnia, and doctors are learning more and more about insomnia and how to treat it.
What can I do to sleep better?
Getting comfortable is one way to help you sleep better. Here are some tips you can try tonight to help you sleep better:
Make sure that your room isn't too hot or cold; keep your room between 55 and 75 degrees Fahrenheit. If your feet are cold, wear socks.
If you have an allergy, close your window.
Make sure your pillows are comfortable. Clean under the bed and wash the drapes, blankets, and bedspread to eliminate irritants.
Use air conditioning when it's warm and humid, and a humidifier during the winter months.
For some, soothing music at a low volume can help.
Why does alcohol deter from getting a restful night's sleep?
For many people, drinking alcohol late in the evening produces fragmented sleep and can cause disturbances several times during the night. Because alcohol in modest amounts is a stimulant in many people, even two or three drinks can distort the body's metabolism. Try to keep nightcaps to one drink, or replace alcohol altogether with a glass of warm milk.
Can a good bed relieve back pain?
Yes. An extra concentration of coils in the middle third of the sleep set where your lower back is located can help relieve back pain.
Why can my co-worker get away with only five or six hours of sleep a night when I find myself needing at least eight or nine or I start falling asleep in the afternoon? What’s the right amount of sleep?
It differs for every person. Some people may need as much as 10 hours a night and others need much less. The average person needs 7-8 hours a night. If you find yourself sleepy during the day, you probably need more sleep at night. Or if you sleep longer on the weekends than during the week, you probably need more sleep during the week.
Lately I find myself waking up more tired than I used to. How can I get a better night's sleep?
A few key things should help. Try going to bed and getting up at the same time every day - even on the weekends. This will help keep your biological clock in sync. Develop a sleep ritual by doing the same things each night just before bed. This cues your body to settle down for the night. Unwind early in the evening so that worries and distractions don't keep you from getting a restful night's sleep. Finally, create a restful sleep environment - sleep in a cool, quiet, dark room on a comfortable, supportive mattress and foundation - to get your best night's rest.
I'm working a different shift at work now which means I sleep during the day. Is there anything I can do to help myself sleep better?
Make sure your room is dark - use heavy window coverings to block out the light. Also, make sure your room is cool, between 60 to 65 degrees Fahrenheit (16 to 18 degrees Celsius). Sleep on a comfortable, supportive mattress and foundation that offers you enough space to move around comfortably. And sleep in a room that’s quiet. The sleep environment is a very controllable part of restful sleep - whether you’re sleeping during the day or at night. You can adjust the temperature, replace an uncomfortable or worn-out mattress, block out noise with earplugs or a white noise machine and keep light from your bedroom with dark blinds or eye shades. Don't let a disruptive sleep environment keep you from sleeping your best!
I read somewhere that the mattress I sleep on can affect how I sleep, is this true?
Yes. Your mattress has the potential either to encourage sleep or rob you of sleep. Whether your mattress is a sleep friend or a sleep foe can determine how refreshed you feel in the morning. If you’re tossing and turning more at night or if you’re waking up feeling stiff or sore after a restful night’s sleep, it could be a sign that your mattress is no longer comfortable. Don't let it keep you from sleeping well. Your body appreciates a comfortable, supportive mattress and will let you know if it's not up to the task.
I am getting married in a few weeks and would like to get a new bed. What size should I get?
Couples should sleep in a queen or king-size mattress for free, easy movement. Make sure to take your fiancée with you when you shop for a mattress. It’s important that you find one that meets both your support needs and comfort preferences.
I think I might have a health problem related to sleeping. Nothing I do to sleep better seems to work. What should I do?
If you’ve tried the common sense tips from the Better Sleep Guide, and you know you’re sleeping in a restful bedroom environment including a comfortable and supportive mattress, you should see your doctor. You may have a medical condition that interferes with getting a restful night’s sleep.
I’ve read that napping can be bad for you. Is this true?
There’s nothing wrong with taking a short nap to help refresh you during the day. But if you find you’re napping all the time, it could be a sign that you aren’t getting as much sleep as you should. Or that you’re not getting the deep, restful sleep you need at night.
Why is sleep important?
Sleep is a key part of a healthy lifestyle. Like eating right and exercising, sleeping well is essential to feeling your best during the day. It affects how you feel, your relationships, your productivity and your quality of life. While you sleep, your brain goes to work, consolidating the day’s learning into memory and reenergizing the body.
I find myself falling asleep on the sofa watching television, but I can’t seem to fall asleep in bed. What do you think is the problem?
If you regularly fall asleep on your sofa, you may not be getting as much sleep as you need at night in your bed. Or maybe your sofa is more comfortable than your bed! In either case, you should make sure to practice good sleep habits - from sleeping on a comfortable, supportive mattress to not drinking alcohol too close to bedtime. And try to get more sleep - it may change how you feel during the day. Check out the Better Sleep Guide for tips on how to get a better night’s sleep.
I love sleeping in on the weekends. Does this mean I’m lazy or I have a sleeping problem?
Not at all. Most of us sleep more on the weekends than during the week. This simply indicates that most of us have a "sleep debt." A sleep debt accumulates when you don’t get enough sleep. The only way to reduce the debt is to sleep more, as much as your body needs every night. Make sure you’re getting the right quality of sleep as well. Sleep in a cool, dark, quiet room on a comfortable, supportive mattress to get your best night’s sleep. You’ll thank yourself every morning - not just on the weekends!
We have a new baby who cries throughout the night all the time. Neither my husband nor I can sleep now. What can new parents do to sleep better?
There’s nothing more challenging than taking care of a new baby. The good news is, as babies grow older, they sleep for far longer periods at a time and soon will sleep through the night. In the meantime, know that erratic sleep schedules and getting up in the middle of the night will be part of your lives for the next few months. So make the most of the sleep you can get - provide yourself and your husband with a restful sleep environment. Sleep in a cool, dark room on a comfortable, supportive mattress. That way, you’ll get the best sleep you can, even if it’s for shorter periods of time. And learn to sleep when your baby does. It may be tempting to tackle chores while your baby sleeps, but a quick nap will help boost your energy. Sleep is as important to you as it is to your child.